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SERVICE GUIDE

SEWA has introduced piped natural gas service for domestic, commercial and industrial uses in Sharjah City. In conjunction with this new service, SEWA also arrange conversion of cookers and ovens fired by PLG cylinders to the natural gas system to be supplied by Sharjah Gas Distribution Networks which is covering all parts of Sharjah. .

In February 2005, SEWA also initiated a project on use of the compressed natural gas (CNG) as fuel for vehicles instead of petrol. The first phase of the project covered the conversion of all cars and vehicles owned by SEWA to use CNG.

For any inquiries or emergencies you can call Natural Gas Department Call Center on: 06 5026660 Timings: 7:30 am to 9:00 PM, Saturdays to Thursdays.

Requirements for Road Projects:

  1. A letter from the concerned body indicating the relevant details of the required work
  2. Two sets of plans showing the location of the required work and indicating names of roads/areas

Requirements for Building Projects

  1. Copy of Affection Plan
  2. Two sets of Gas Connection drawings sealed and approved by the Consultant
NOC for the Projects
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In line with the collaborative work with other departments of Sharjah Government and for convenience for our customers, the Directorate of Natural Gas has arranged that one its employee to be available at the Customer Service Center of the Department of Town Planning & Survey to handle the Gas NOC transactions.   

For initiating any projects, NOC should be obtained from the following deparments:

  1. The Directorate of Transmission & Distribution (SEWA)
  2. The Directorate of Electricity & Water Distribution (SEWA)
  3. Municipality of Sharjah
  4. Municipality of Sharjah - Agriculture
  5. Municipality of Sharjah – Drainage
  6. Public works department
  7. Department of Town Planning & Survey
  8. Etisalat
     

Documents required:

  1. Letter from the concerned body indicating the relevant details of the required work
  2. Two sets of plans showing the location of the required work, numbers of plots and names of roads/areas

 

Documents Required for the Contractors
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  1. Copy of letter from the relevant service department to the Contractor
  2. letter from the contractor indicating the relevant details of the required work
  3. Two sets of plans showing the site of the required work and names of roads/areas

Requirements for Building projects:

  1. Copy of Affection Plan
  2. NOC letter from Sharjah Municipality.

Requirements for Maintenance & Decoration Works

  1. A/C No. of the customer
  2. Copy of Affection Plan
  3. Sealed and signed Request from the Contractor
  4. Copy of the Contactor’s Commercial License
  5. Copy of the shop’s Commercial License
  6. For establishments not connected with the piped gas system, either gas connection installations shall be made or a contract with one of the approved gas installation contractors to carry our the required installations, shall be provided
  7. For establishments already connected with the piped gas and the available installations to be removed and re-installed, such removal and re-installation shall be carried out by one the contractors licensed by the Directorate of Natural Gas (click here for list of the approved gas contractors)

Requirements for the Demolition works:

  1. A/C No. of the customer
  2. Copy of Affection Plan
  3. Copy of Ownership deed
  4. Sealed and signed Request from the Contractor
  5. Copy of the Contactor’s Commercial License
  6. Payment of the prescribed fees in case of disconnection of gas supply from the premises to be demolished
Requirements for Piped Gas Supply
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The customer shall approach one the contractors licensed by the Directorate of Natural Gas to carry out the necessary conversions/installation works (click here for list of the approved gas contractors)

The requirements for gas connection to the Villas and Buildings:

The owner shall into agreement with one of the approved gas contractors which shall submit, to SEWA Mutual Service Department, a connection application supported with CD including the following:

  1. Application for Gas connection.
  2. Passport copy of Building owner.
  3. Building permission.
  4.  Affection plan of the plot
  5. Gas piping drawing of the building
  6. Copy of the Gas Contractor’s License
  7. Letter from the gas contractor showing the gas connection details of the building
  8. Payment of the prescribed fees in the event that the completion certificate of the building is requested

Requirements for conversion of Cookers to Natural Gas system:

To convert natural gas cooking appliances, please contact Natural Gas Department Call Center on the No. 06 5026660 or apply through the websitewww.sewa.gov.ae or send a copy of the monthly bill along with the mobile number of the customer through Whatsapp number 056 5113262 to take an appointment for Gas Conversion.

Requirements for amendment of Gas Supply Service:


In the case you would like to modify the gas fittings or change the location of the cooking appliance in any place inside the villa or apartment, you can request for Gas Supply Modification by contacting Natural Gas Department on 065026793 OR 065026749 and providing your Account ID (available on the monthly bill).