Customer guide is based on providing the guidance for the consumer and answering his enquiries related to the connection of Electricity, Water and Gas services. The guide includes the following:

Consumer Services Guide:

Contains the details of all required documents and followed procedures to connect, renew, close consumer's account and issue Clearance Certification.

 

General Guide:

Contains important information related to procedures taken to pay bills, and connecting to services.

 

Important Notices:

Includes general guides related to the usage of SEWA's services (Electricity, Water and Gas).