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Head Office:

Payment can be made at the Head Office in Al Layyah area during the following timings:
  • Sunday to Thursday : From 08:00 to 14:00
  
 

 

  
  Branch Offices:  
     
 

    Branch Office

 Contact Number Location

 Al Majaz Office

 06 - 5567744 Map
 Bu Daneq Office 06 - 5741110 Map
 Al Nasseriyah Office 06 - 5651010 Map
 Industrial Area Office 06 - 5431073 Map
 Al Mareeja Office 06 - 5689982 Map
 Halwan Office 06 - 5672377 Map
 Al Taawun Mall Office 06 - 5520330 Map
 
     
 
Payment can be made at the Branch Offices during the following timings:
 
  • Sunday to Thursday  : From 08:00 to 13:30
  •                                  : From 16:30 to 19:30
  • Saturday : From 08:00 to 12:30
 
  Ramdan Timings:
  • Sunday to Thursday  : From 09:00 to 14:00
  • Saturday : From 09:00 to 13:00
  
     
  Emergency Offices:  
     
 

    Emergency Offices

 Contact Number
 Industrial Electricity Emergency Office 991
 Nasserriah Electricity Emergency Office 06 5657575
 Water Emergency Office 992
 Gas Emergency Office

800 6333

 

  
 
Notice  

On emergent cases, payment of the bill for reconnection of electricity supply, after the official working hours, can be made at our Emergency Electricity Office during the following timing:  
 

Saturday - Thursday: From 20:30 to 22:00

 
     
  Partner Banks  
     

   Partner Banks

 Contact Number Toll Free
 - Emirates Post 04-2622222 Not Available
 - Invest Bank 06-5694440 Not Available
 - Emirates Bank Not Available Not Available
 - Sharjah Islamic Bank 06-5999999 Not Available
 - Abu Dhabi Islamic Bank 02-6100600                800-2288
 - Dubai Islamic Bank 06-5726444                800-4008
 - Commercial Bank of Dubai 06-5740666 Not Available
  -Abu Dhabi Commercial Bank 02-6962222 Not Available
 - Standard Chartered 06-5687788                800-4949
 - CitiBank 04-3114252                800-4000
 - Mashreq Bank 04-4244444 Not Available
 - Union National Bank 06-5746161                800-2600
 - H.S.B.C Bank 06-5537222                800-4722
 - A.B.N Amro Bank 06-5594900 Not Available
 - First Gulf Bank Not Available 600 52 5500 / 600 54 4400
     
  Contact us by email:  
     
 

    Section

 Email Address
 Billing Queries billing@sewa.gov.ae
 Web Site Queries webmaster@sewa.gov.ae
 Feedback Queries

contactus@sewa.gov.ae
Gas Connection Queries

gas_connections@sewa.gov.ae
 		  
 

 

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